Unified Communication Solutions for Every Professional
At Dynalink, we don’t just provide phone lines; we provide the infrastructure that keeps modern professionals connected.
Dial from your Cell Phone’s native dialer
The native dialer of your Cell Phone is an extension of your office phone
Whether you are scaling a startup or managing a distributed enterprise, our UCaaS system is built for:
Remote & Hybrid Teams:
Stay synchronized with video conferencing and chat, ensuring distance never compromises collaboration.
Customer Support & Sales Centers:
Leverage advanced call center features like call whispering, real-time dashboards, and automated call queues to optimize performance.
IT Managers & Business Owners:
Simplify your stack with a single, cloud-hosted platform that eliminates the need for expensive on-site hardware and maintenance.
Global Organizations:
Reach clients and team members anywhere in the world with Your Call, our solution for seamless worldwide connectivity.
Ready to upgrade your workflow?
Explore our Full Feature List to see everything our system can do, or learn more about Global Connectivity for international operations.
Expand Your Reach with
Dial from your Cell Phone’s native dialer
The native dialer of your Cell Phone is an extension of your office phone
International Presence
Establish a local for your global clients with international numbering and seamless routing.
Mobile-First Workflow
Turn your smartphone into a full-featured office extension, perfect for field agents, consultants, and traveling executives.
Presence Management
See the real-time status of your team members worldwide, improving internal response times and project coordination.
Enterprise-Grade Capabilities
Advanced UCaaS Features for High-Performance Teams
A communication system is only as strong as its utility. Dynalink’s UCaaS is packed with enterprise-grade tools designed for IT Directors, Operations Managers, and Service-Based Businesses who require reliability and deep analytical insights.
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Smart Call Routing
Optimize your customer journey with IVR (Auto-Attendant), hunt groups, and time-of-day routing to ensure every call reaches the right professional.
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Actionable Analytics
Access detailed call logs and performance reports to help management make data-driven decisions regarding staffing and client engagement.
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Enhanced Security
Benefit from a cloud-hosted infrastructure that offers built-in redundancy and encryption, protecting your data and your reputation.
Call Center Messaging
Turn Chaos into Cohesion
Is your support team drowning in disconnected SMS threads and missed context? When client inquiries are scattered, your team loses valuable time and your clients lose patience.
Dynalink UCaaS brings professional-grade order to your support workflow. We ensure every message is accounted for and every agent is fully informed, transforming a stressful environment into a streamlined operation.
Stop the “He Said, She Said”
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Centralized Visibility
Empower your entire team with a single, unified view of client SMS interactions. This eliminates the confusion of agents working in isolation and brings total clarity to your dashboard.
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Seamless Hand-offs
When agents can instantly access past SMS history, your clients never have to repeat themselves. Support transitions from a series of fragmented conversations into a continuous, professional experience.
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Eliminate Redundancy
Shared threads prevent multiple agents from accidentally responding to the same inquiry. You streamline your daily operations while maintaining one clear, consistent voice for your brand.
UCaaS is Simpler, Better, & More Affordable.
Our hosted phone system blends essential communication and collaboration tools to empower your business to stay connected anytime, anywhere.
Instead of you having a closet full of equipment, the installation and the maintenance overhead, we’ll have that all hosted by us. Best of all, it’s accessible wherever there is an Internet connection.
SEE PLANS
Plug & Dial
DynaLink professional engineers will set up your phones and ship them out, you’ll just need to plug them into an Internet line and you’re all set to go. Go ahead & place your call right out of the box…
Works Anywhere
With DynaLink UCaaS Phone System you’ll have access to your business phones everywhere, from your Smart phone or tablet to your desk phone… all you need is an Internet connections.
Radical Savings
Dynalink has cost-effective hosting plans that will make you drop your old PBX system, and of course when you don’t have all those money you have much less maintenance expenses.
Unlock Next-Level Collaboration with UCaaS Services
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Cloud-Based PBX
Reliable phone services with no on-premise hardware.
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Collaboration Tools
High-quality video conferencing for up to 10 participants, chat, and effortless document sharing.
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Mobile & Remote Access
Work from anywhere with secure cloud connectivity.
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Productivity Integrations
Voicemail to email, Text to Speech, Connect with CRM, email, and customer support tools.
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24/7 customer support
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On-Demand call recording
Transform Your Business Communications:
Top Reasons To Switch To UCaaS
It’s Cost-Effective.
You’ll lower IT expenses with our cloud PBX phone system.
It Boosts Productivity.
Empower your team with an all-in-one, user-friendly communication tools.
It’s Scalable and Flexible.
You’ll have the ability to adjust your UCaaS system as your business grows.
It’s Secure and Reliable.
Rest assured our system is built with enterprise-grade security for peace of mind.
What communication tools are included in UCaaS?
UCaaS includes VoIP phone services, video conferencing, instant messaging, file sharing, and integrations with CRM and other business apps.
Can UCaaS support remote and hybrid teams?
Yes. UCaaS is cloud-hosted, so your team stays connected from any location, on any device, with a single unified phone system.
Is UCaaS secure?
Absolutely. Our infrastructure offers built-in redundancy and encryption to protect your data and communications end to end.
Is UCaaS the same as Hosted PBX?
Hosted PBX is part of UCaaS. UCaaS bundles that cloud phone system together with messaging, video, and collaboration tools in one platform.
Is UCaaS the same as VoIP?
VoIP is the technology that carries voice over the Internet. UCaaS uses VoIP as its foundation and adds unified collaboration on top.
A DynaLink agent directed me to a telephone console that suited my office needs. I am so thankful to him, it was just what my company needed.
The premise is simple. Plug in the phones to the Internet, configure the system via a Web-portal, and voilà.
Call With Confidence
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Trust
Dynalink was established by a multi-million dollar supplier and installer of communications equipment that has provided quality services to the New York area since 1973.
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Secure
Careful consideration was taken in our site selection to minimize risk from natural disasters such as Earthquakes, Hurricanes, tornadoes, floods, etc. Furthermore, our geographic diversity provides an added level of security that greatly helps to minimize risk of loss or downtime.
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Support
Get the help you deserve 24 hours from our fully-trained team of telephony experts. For no additional charge, you can reach us anytime, anywhere via phone, email or chat to get friendly, detailed answers to your burning questions.
