Wireless Benefits
Dynalink utilizes AT&T's full 5G network and offers the following added benefits to customers Nationwide
Always on the Best Plan
Our team continuously monitors your usage to help prevent costly overage charges. If your usage patterns change, we proactively recommend more cost-effective plans that better align with your needs. Our goal is simple: keep every device on the most appropriate and affordable plan available.
Ease of Transition
Existing AT&T Customers
Moving to Dynalink is seamless. Your account transitions from AT&T retail billing to Dynalink's wholesale billing platform with:
- No service interruption
- No voicemail loss
- No downtime
- No number changes
Customers Coming from Another Carrier
We'll assist with:
- Device unlocking
- Device replacement if necessary
- Number porting
- Employee onboarding
Most modern devices support eSIM technology, making migration faster and easier than ever.
No Long-Term
Contracts
All plans are billed in convenient 30-day increments.
Benefits include:
- Add or remove lines at any time
- Upgrade services as your business evolves
- No early termination penalties
- Flexible plan changes without long-term commitments
Device
Financing
Dynalink offers 0% financing on eligible devices for:
- 24 months
- 36 months
Choose the device, color, and storage option that best fits your needs. Devices are shipped quickly, typically within 3 to 5 business days, with expedited shipping available when needed.
Security and Account
Protection
Protecting your account is a top priority. Only authorized users designated by your organization can:
- Make account changes
- Add services
Our strict security procedures help safeguard your business from unauthorized activity.
Seven-Day Activation Support
Need to activate a new device or replacement phone? Our team is available 7 days a week, 365 days a year to assist with activations and service changes.
Custom Billing and Reporting
Every organization is different. That's why Dynalink offers flexible billing solutions tailored to your requirements.
Available options include:
- Department billing
- Cost center allocation
- Customized reporting
- Shared data configurations
- First bill review and validation
- Zero usage report – why pay for devices not in use?
Our billing specialists work with you to ensure invoices are accurate, understandable, and aligned with your accounting processes.
International Travel Support
To help prevent unexpected charges, international roaming is disabled by default. When travel is needed, you can easily add:
- International Day Pass plans
- 1 GB international data plans
- 10 GB international data plans
- Cruise ship roaming plans
Plans can be activated through our portal or with assistance from our support team.
Device Repair and Kitting Services
Dynalink helps keep your workforce connected.
Services include:
- Device repair coordination
- Temporary loaner devices
- App installation
- Voicemail setup
- Password configuration
- Employee onboarding support
Self-Service Online Portal
While our team acts as your dedicated mobile management department, you still maintain complete visibility and control.
Through our online portal, you can:
- View reports
- Add or remove services
- Manage international plans
- Review account information
- Make account changes anytime
Mobile Device Management (MDM)
Dynalink offers support for IBM MaaS360 Mobile Device Management solutions.
You'll receive:
- Full administrative access
- Expert setup assistance
- Ongoing support from Dynalink specialists
Manage devices yourself, let us manage them, or use a shared administration model.
Apple Business Manager & Automated Device Enrollment (ADE)
For organizations using MDM solutions, Dynalink supports Apple Automated Device Enrollment (ADE) through Apple Business Manager.
We can:
- Configure new Apple devices
- Enroll devices automatically
- Assist with ongoing management
- Provide co-management options
New Employee Device Deployment
When onboarding new employees, Dynalink can:
- Configure devices
- Install required applications
- Set up accounts and services
- Ship devices directly to employees
Employees receive devices ready to work right out of the box
Exceptional Customer Service
Dynalink provides support 7 days a week, 365 days a year. Customers can reach us through:
- Phone
- Online chat
Every client also receives an escalation path that extends all the way to executive leadership, ensuring issues are addressed quickly and effectively.
Industry-Leading Customer Retention
With a 99% customer retention rate, Dynalink's commitment to service and support speaks for itself.
Our dedicated customer care and mobility teams work tirelessly to deliver an exceptional customer experience.